Terms of Service

(GTC) for Payment Forms

Date of last revision: January 26, 2025

Please read these Terms of Service carefully and ensure that you understand them. By using the website and/or by registering a user account, you accept these Terms of Service. If you do not accept these Terms of Service, do not use our website.

1. General

1. ORORA EMEA LTD. (hereinafter "Operator") grants you (hereinafter "User") the paid use of the system.
2. The website is managed by the Operator named in the imprint. The Operator assumes legal responsibility for the site content. At the same time, the Operator is the contact person for inquiries from Users – especially for questions regarding payments and services.
3. The Operator does not guarantee constant availability of the internet service. However, the Operator will endeavor to ensure constant availability.
4. The Operator is in no case responsible for external links. However, the Operator will remove them immediately upon becoming aware of any potential legal concerns.
5. The website is designed for use with standard browsers. The optimal screen resolution is 1280 x 800; the minimum screen resolution is 1024 x 600. Furthermore, JavaScript must be enabled. In addition, at least a DSL connection or mobile internet is required, especially for video offers and webcam chat.
6. All content on the website is subject to the copyright of the Operator and may not be used or published elsewhere without the express written permission of the Operator.

2. User Registration on the Website

1. By registering on the website, these Terms of Service are recognized in their full and unrestricted scope.
2. Registration on the website is only permitted for persons of legal age.
3. The username (alias) can be freely chosen, provided it is not already taken.
4. The password can be freely chosen by the User during registration. The chosen password is confidential and must not be passed on to third parties.
5. Minors must not be allowed access to the website.
6. By mere registration, the User is able to use the free offers on the website. This does not result in any costs or obligations.
7. The Operator of the website reserves the right to occasionally and at irregular intervals send registered Users information about the Operator's internet services via email. These newsletters can be unsubscribed from by the User at any time, independently of registration.

3. Payment for Paid Services

1. To use paid services (such as advertising services or paid chats) on the website, the User requires a corresponding balance in the form of "Credits." These can be purchased using various payment methods from external payment service providers.
2. The User's intention to purchase "Credits" becomes binding through the selection of the payment method, the selection of the tariff, and the concluding, successful completion of the purchase.
3. Throughout the entire payment process, the Operator has assigned the claims to the respective payment service provider. This also applies to any debt collection, which may be initiated, for example, due to returned direct debits or non-payment.
4. No subscriptions or recurring, automatic payments are implemented on the website.
5. Personal data provided to the payment service provider, especially credit card and account information, are stored and processed exclusively by the payment service provider in accordance with legal regulations.
6. The terms and conditions of the respective payment service provider apply to payments.
7. Upon successful payment and subsequent electronic notification by the payment service provider, the booked "Credits" will be credited to the User's account promptly.
8. The User has no right to be able to use a payment method once used in the future.
9. Credit in the form of "Credits" is valid for 2 years.

4. Right of Withdrawal

Cancellation Policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us, ORORA EMEA LTD., Lordou Vyronos 61-63, 5th Floor, 6023 Larnaca, Cyprus, , by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you be charged any fees for this repayment.

Model Withdrawal Form

To withdraw from your contract, please send us a written communication (e.g., a letter by post or an email) containing the following information:

5. Paid Services on the Website

1. Various paid services are available to the registered User on the website (e.g., advertising services or paid chats).
2. For the use of a paid service, the User must acquire a sufficient balance of "Credits." (see Point III)
3. By declaring the intention to use a paid service, a User unreservedly accepts these conditions.
4. By using the paid offer, the Credits balance is immediately debited.
5. The booking grants an exclusive online right of use. There is expressly no right to download and the associated permanent offline usability. Individual articles may be offered for download.
6. After using the paid service, any statutory rights of withdrawal become ineffective.
7. The Operator of the website assumes no warranty for multimedia offers for a specific purpose or that the performance features offered meet the individual requirements of the User.

6. Paid Chat Services

1. The use of private chat is possible at any time.
2. The Operator does not guarantee that the chat partner will be reachable.
3. The "Credits" required for the chat service must be purchased before using the chat and are automatically deducted from the User's account during the chat session. The User constantly receives an overview of their current balance in the chat area.
4. The collection and booking of "Credits" are made in advance for the respective time unit. The displayed prices for the respectively used service apply. These may vary depending on the time of day.
5. If the transmission is interrupted, e.g., for technical reasons, the User must end the chat to avoid losing credit. Complaints in this regard will generally be rejected!
6. The User must behave in the chat area in such a way that they do not insult, demean in their dignity or personality, or otherwise defame or disparage the performer with whom they are in dialogue. Such behavior by the User will be penalized with their immediate exclusion from the chat area. The blocking of the User account may be the consequence. There is no claim to the remaining credit balance, nor to the use of already activated paid services.
7. No assurances are given to the User regarding the content of the private chat. In particular, the content is determined solely by the performer.
8. If several performers are active on the website, it is possible that professional animators and operators, who are not separately identified in the system, may be used for the User's entertainment. This service is operated at the highest quality. Real meetings with the operators are not possible. The User can only send them messages within the website.
9. No assurances are made regarding the transmission quality.

7. Miscellaneous

1. The User acknowledges that failure to comply with these Terms of Service may result in legal consequences.
2. The use of the services is at the User's own risk. In particular, the Operator of the website is not liable for damages, including such damages that may arise from data loss through the downloading or use of software, multimedia content, or other content.
3. The Operator of the website is liable, regardless of the legal basis, only for damages caused by the Operator intentionally or through gross negligence. The amount of liability is limited to the amount that the User has paid for the service. Further claims for damages, including for any consequential damages, are expressly excluded.
4. The User is aware that connection data is stored for statistical purposes, as well as for proof of performance for paid services. Furthermore, cookies that are harmless from a security perspective are stored on the User's hard drive. All data stored by the Operator will not be passed on to third parties.
5. The trademarks mentioned on the website are the property of their respective trademark owners.
6. The law of the Operator's place of business shall apply. The place of jurisdiction shall be deemed to be the Operator's place of business.